Location: Central London ( Near Oxford Street & Bond Street)
Job Type: Full-Time or Part-Time (16–40 hours per week)
Industry: Luxury Retail / Fashion
Workplace Type: On-site
Company Description
LUV LUX LONDON is a London-based pre-loved luxury store located near Oxford Street and Bond Street, offering guaranteed authentic designer handbags at exceptional prices. Discover iconic pieces from Hermès, Chanel, Dior, Louis Vuitton, Celine, and more in our ever-evolving collection.
We also provide an exclusive, appointment-only showroom experience, where clients can enjoy one-on-one personal consultations and explore our curated selection of handbags in a relaxed and private setting.
Role Description
We are seeking a Sales & Customer Service Specialist with a genuine passion for luxury handbags to join our growing team. Each season, our team explores the latest trends, curates exclusive collections, and delivers an exceptional shopping experience for our clients — both in-store and online. If you have a strong sense of luxury, enjoy engaging with clients, and thrive in a dynamic retail environment, this is a perfect opportunity to grow with us.
Key Responsibilities
* Provide exceptional one-on-one service in our London showroom
* Engage with clients, understand their preferences, and help them discover their ideal pieces
* Support online and in-person sales, including product photography and content creation
* Manage customer enquiries, follow up on leads, and maintain positive relationships
* Collaborate with the team to achieve and exceed sales goals
Qualifications
* Excellent communication skills in English (our main working language)
* Honest, trustworthy, enthusiastic, and professional
* Enjoys interacting with clients and delivering high-quality service
* Patient, attentive, and detail-oriented
* Motivated by transparent, performance-based rewards
* A good eye for product styling, photography, and presentation
* Familiar with social media platforms and willing to assist with online content
What We Offer
* Relaxed, supportive, and inspiring work environment
* Convenient central London location
* Competitive pay structure with clear commission after probation
* Professional training to enhance sales and interpersonal skills
* Employee discounts on luxury handbags
* Opportunities for international business trips (Singapore & USA)
* The chance to be part of a fast-growing international team shaping the future of pre-loved luxury
Working Hours & Compensation
* Working hours: Monday – Friday, 8:00 AM – 5:00 PM
* Pay: £12.21/hour during a 3-month probation period
* After probation: Base salary + commission structure with high earning potential