We would love to hear from you if you: are experienced as a leader, with skills including setting personal objectives and providing developmentare familiar with budgets, increasing income and controlling costsare aware of health and safety compliancehave experience in Food & Beverage, Retail, or Visitor Welcome operationshave leadership skills, with proven ability in developing and motivating teamshave proven experience in driving commercial success while delivering outstanding visitor experienceshave sound financial acumen and experience managing budgets, stock, and labourare a confident communicator and collaboratorCommercial & Welcome ManagerFell Foot is a truly magical place to work, with hard‑working and committed Food and Beverage and Welcome teams who are focused on giving the best visitor experience possible, as well as fostering a special team spirit. In addition to leading our Welcome and Commercial Team, the successful candidate will also be part of a Property Leadership Team, helping to decide the direction for Fell Foot to deliver strong commercial results and a great experience. You will also sit within a wider Lakes team, including rangers, gardeners and business support, looking after this area on behalf of the National Trust.You will be coordinating the delivery of our commercial offer alongside a group of team leaders, cooks and front of house teams, delivering a brilliant all‑round visitor experience. You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role. The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme (for roles that meet the salary criteria)• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 10th May 2026 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 174802IRC174802UlverstonFixed Term f/t (1950 hrs py to 31/03/27)Ends: May 10th An incredible job opportunity to lead our Welcome and Commercial Team at the Wonderful Fell Foot Park has become available, located at the bottom of Lake Windermere, near Newby Bridge. Fell Foot is a spectacular setting, popular with locals and tourists alike, enjoying the views and water-based activities. Salary: £29,266 per annum Contract Duration: This is a fixed term contract due to end when the postholder returns to the role. At this point we cannot confirm exactly how long this contract will last, but it is unlikely to last beyond 31st March 2027. Working Hours: The hours advertised for this role is reflective of 12 months, however the actual hours you’ll be required to work for this role are 1631 hours across the term of the contract. The amount of hours you work each month may vary, however your salary will be paid in equal instalments over the term of your contract. Working Pattern: You will typically work 9:00-17:00 for 5 out of 7 days per week (including weekends), with the occasional 8am start Spring and summer school holidays are our busiest periods, but during the quieter winter period, finish times are around 16:00. Fell Foot, Newby Bridge, Ulverston, LA12 8NNCompliance.Eligibility to Work in the UK29,266 pa