Job Description:
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Act as the on-site stakeholder interface, managing the delivery of Mitie contractual outputs, including statutory, mandatory, and reactive performance indicators. Oversee small additional works projects from inception to handover.
Key Accountabilities:
* Ensure compliant, efficient, and timely delivery of maintenance and response works per statutory legislation, MoD requirements, Health and Safety, and Environmental standards.
* Monitor Supply Chain teams to ensure qualified operatives with appropriate equipment, skills, and vehicles.
* Assess Supply Chain service delivery for value, quality, and safety to meet performance indicators.
* Review and coordinate Risk Assessments, Method Statements, and ensure Maximo system task recording.
* Maintain compliance with JSP 375, Asbestos and Legionella management plans, and act as Responsible Person where required.
* Work closely with Defence Infrastructure Organisation (DIO) and end-users to support estate activities, resolve issues, and provide technical advice.
* Develop formal Additional Works project submissions, assist in complaints resolution, and support Helpdesk requests.
* Promote a safety culture and ensure efficient, economical operations while managing stakeholder expectations and contract risks.
Skills & Experience
* Proven experience managing staff in Construction, Property Maintenance, or related fields, including operational delivery, task prioritization, and site activities. Experience with Facilities Management.
* HNC-level qualification in Building/Civil or Electrical/Mechanical Engineering, or equivalent experience.
* Management-level qualification in Health & Safety (IOSH).
* Desirable: IFE Level 3 Certificate and GIFireE Qualification.