Overview
Collection and Delivery Driver - 3.5 Tonne
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. DPD is a Disability Confident Employer.
Responsibilities
* Serving as the first point of contact for customers, providing exceptional service when collecting or delivering parcels
* Starting your shift at the depot and loading parcels onto a 3.5 tonne van
* Following a daily delivery schedule and managing your route to ensure timely collections and deliveries
* Safely operating and maintaining the 3.5 tonne van, adhering to traffic laws and company policies
* Accurately scanning and recording parcel information using handheld devices
* Collecting signatures and other necessary proof of delivery from customers
* Reporting any delivery issues, vehicle problems, or customer concerns to your supervisor
* Maintaining a clean and organised van, conducting daily vehicle checks, and reporting maintenance needs
* Adapting to changing weather conditions and adjusting delivery approach accordingly
* Collaborating with depot staff and other drivers for smooth operations and parcel sorting
* Wearing the provided uniform and PPE at all times while on duty
* Demonstrating the core DPD DNA Values of: Honesty, Respect, Passion, Flexibility, Caring and Accountability
Qualifications
What we’re looking for:
* Held a full UK driving licence and had regular driving experience for 12 months or more
* Recognise the value of providing great customer service
* Can work to deadlines, are flexible and always go above and beyond
* Are friendly, approachable, positive, resourceful and professional
* Are able to multi-task and problem solve
* Have the ability to lift, load and carry parcels weighing up to 25 kg / 30 kg
* Possess excellent time management and organisational skills
* Have a good level of physical fitness to meet the demands of the role
* Can work independently and as part of a team
* Have basic computer skills and the ability to use handheld devices
* Are comfortable working in various weather conditions
* Have a good knowledge of local roads and geography
Benefits
* Holiday trading
* Enhanced maternity and paternity package
* Free life assurance of 4 x salary on joining the pension scheme
* Unum Help@Hand - health and wellbeing services for you and eligible family members
* Health Kiosks visiting every location
* Vitality at Work
* Free On Site Parking
* Discounted shopping from retailers including up to 5% off supermarket shopping
* Milestone Days off to celebrate with your family and friends
* Free eye tests and support with the cost of glasses for employees who regularly use a screen
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we offer development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
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