Operations Administrator - part-time 12-month temporary contract
MORE THAN A VETS
We are united by a true sense of belonging and purpose; a cultural and emotional significance beyond that of a standard organization.
Alongside our night service South Downs Emergency Vets (SDEV) and our referrals service, South Downs Veterinary Referrals (SDVR), AVG has created a unique culture and delivers exceptional, comprehensive service. In an ever-changing industry dominated by corporate buyouts, SDEV, SDVR, and AVG are one collective team, working together to champion veterinary independence and create a better veterinary future.
Our mission is driven by our social responsibility to protect the traditional values that were once the cornerstone of our industry. We have a duty of care to showcase our exceptional veterinary service, brand, and culture to an ever-expanding audience. By achieving this, we can create more opportunities for disillusioned vets and nurses to contribute to a truly special movement, giving them a true sense of belonging and purpose. Our mission is one continuous cycle where growth leads to opportunities and long-term sustainability.
Success is proactive – it is not enough to not sell out. We have zero intention of standing still or being swallowed up by a big name. By expanding our presence, we can create a safe and fulfilling environment for more vets and nurses to practice what they love doing. That's our motivation for growing the business – not to sell, but to preserve.
Our people are the driving force behind everything we've accomplished - we are looking for someone who is inspired to join us on this journey, passionate about what they do and the difference they can make to further our cause and achieve our vision.
THE ROLE
The Operations Administrator encompasses a blend of administrative activities and responsibilities including supporting the Operations Director in a variety of administrative tasks.
This is a 12-month maternity cover contract, we anticipate a start date of around October 2025.
Management Structure
The Operations Administrator will report to the Operations Director.
Location
The Operations Administrator will work in an administrative operational role from any of our hospitals and branches. You may be required to work at other AVG locations as required.
SKILLS & QUALIFICATIONSExperience
* Administratively competent and effective
* Business operational experience advantageous but not essential
* Good IT skills including Microsoft packages
Key skills
* Consistently demonstrates professionalism, ethics, and integrity reflective of the Group's vision and values
* Remains calm, logical and patient under pressure, always maintaining a positive attitude despite challenges
* Exhibits a problem-solving mentality and a solutions-based approach
* Has a proactive mindset and demonstrates initiative
* Manages time efficiently and prioritises effectively
* Confident, ambitious, enthusiastic, and self-motivated
* Thrives in a fast-paced environment by learning quickly and having the flexibility to adapt
* Demonstrates excellent interpersonal and communication skills (verbal and written)
* Works with confidential information in a trustworthy manner, with discretion and diplomacy
Must share and demonstrate the values of AVG: humility, respect, empathy, work ethic, honesty, communication, and teamwork.
RESPONSIBILITIES & DUTIES
Role requirements:
* Varied administration to support the Operations Manager
* Responding to operational queries
* Supporting Heath & Safety
* Managing spreadsheets and trackers
* Administration tasks as instructed
Preferred candidate requirements:
* Proven administration experience required.
* Have good IT skills using MS 365 packages including Excel, Work, Outlook, and also Googlesheets/spreadsheets.
* Must have good attention to detail and organisation skills.
* Has a valid driving licence and own car due to location and if required between locations
* Must be self-motivated, organised, and logical, with good attention to detail, and personable.
Salary & Hours
£25,792.00 per annum (this is based on full time 40 hour equivalent). This role is 25 hours per week.
NOTE
Essential duties have been provided as examples of the type of work performed by employees assigned to this job classification. The Company reserves the right to modify the work assignments and/or to make reasonable accommodations so that employees can perform the essential functions.
The job description is not intended to be an all-inclusive list of duties and responsibilities. It is intended to describe the general nature of the position.
For further information please visit:
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Arun Veterinary Group, South Downs Emergency Vets and South Downs Veterinary Referrals are all equal opportunity employers and do not discriminate on grounds of age, race, religion, ethnic origin, gender, sexual orientation, or disability in relation to recruitment and employment.
Job Type: Part-time
Pay: £12.40 per hour
Benefits:
* Additional leave
* Company events
* Employee discount
* Enhanced maternity leave
* Enhanced paternity leave
Education:
* GCSE or equivalent (preferred)
Experience:
* Administrative experience: 1 year (preferred)
Language:
* English (preferred)
Licence/Certification:
* Driving Licence (required)
Work Location: In person