Job ID: 10419654 | Amazon Data Services UK Limited
AWS Infrastructure Services (AIS) designs, plans, delivers, and operates all AWS global infrastructure. We keep the cloud running by supporting AWS data centers and the servers, storage, networking, power, and cooling equipment that give customers continual access to innovation. We solve complex problems with thousands of variables impacting the supply chain.
You’ll join software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other essential roles. You’ll collaborate across AWS to deliver the highest standards for safety and security while providing capacity at the lowest cost for customers.
In this role you will work with Network Deployment and Vendor Management teams to integrate quality assurance into cable installation processes throughout the project lifecycle. You will provide Quality Assurance representation during reviews of training curriculums, cabling design documents, and cable installation activities. You will influence partner teams and cabling vendors to adopt quality assurance checklists, gather feedback from stakeholders, and drive cable validation testing adoption, defect management, and performance benchmarks.
Key Responsibilities
* Support Quality Assurance related programs to drive world‑class quality in network cabling for new data center constructions, achieving the best operating and lowest cost infrastructure worldwide.
* Partner with Network Deployment teams to adopt defined quality assurance checklists, gather feedback, and generate recommendations to improve checklists. Track cabling scope changes and perform impact analysis to address business needs.
* Partner with the Vendor Management team to drive cable vendor quality, provide vendor performance metrics through business reviews, and refine processes to improve vendor performance.
* Support cable installation benchmarks according to Amazon policies and industry standards; maintain cable installation standards, checklists, standard operating procedures, and best‑practice guidelines.
* Conduct Network Cabling Installation Quality Training Programs and create training materials to support internal and external partner and stakeholder teams.
* Collaborate with stakeholder teams to capture metrics data such as inspection reports and cable test results; track defects for root‑cause analysis, generate recommendations, evaluate vendor performance, and elevate issues to owners for remediation plans.
* Track and report on project milestones, vendor performance metrics, and quality KPIs including First Pass Yield, defect rates, and schedule adherence across multiple concurrent projects.
* Support continuous improvement initiatives by capturing lessons learned, facilitating post‑project reviews, and implementing process improvements to enhance future project delivery.
* Identify opportunities to reduce Cost of Poor Quality and improve overall project efficiency.
* Allow for regional and local travel up to 25% to attend site visits and meetings for onsite quality standards review and collect feedback from onsite personnel.
A day in the life of this team member involves visiting data centers to ensure adherence to AWS and industry standards while collecting lessons learned so we are continually improving. You will work directly with engineers, managers, and operations teams to develop and improve network pathway and installation standards based on observations and lessons learned.
Basic Qualifications
* Experience with cabling infrastructure best practices and methodologies.
* Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or equivalent networking experience.
* Experience with fiber optic and copper cabling standards, testing equipment, and troubleshooting methodologies.
* 2+ years of experience in inside‑plant cabling installation in data center environments.
* Knowledge of basic quality tools (e.g., defect categorization, root‑cause analysis, or quality reporting systems).
Preferred Qualifications
* Knowledge of critical data center equipment.
* Experience in investigating, designing, prototyping, and delivering new and innovative system solutions.
* Knowledge of small to moderate scale program management with internal teams and contractors.
* Excellent communication skills, problem solving, attention to detail, root‑cause analysis experience, and ability to maintain high quality standards.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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