Overview
Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging. Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Job Description
Portico are on the lookout for a Corporate Receptionist with excellent customer service skills, to join our small team based at a busy multi tenanted building in the City. The purpose of the Receptionist is to ensure that all tenants and visitors have a seamlessly smooth experience, taking care of their entire journey from the friendly welcome to the fond farewell.
Responsibilities
* Organising security access for visitors and building occupiers
* Switchboard and email management
* Helping with onsite event management
* Taking ownership of a variety of queries and ensuring successful resolutions
* Assisting the Front of House Manager with general project management and ad-hoc administration
* Creating statistics and reports, as well as promotional materials
Working Hours
40 hours per week, with shifts from 7am-4pm, 7:30am-4:30pm or 9am-6pm, Monday to Friday.
Salary
£32,992 per annum
Qualifications
* Previous experience in a customer-facing role is essential, preferably in a corporate or high-end hotel setting
* Strong written and verbal communication skills
* Ability to work well in a team and also independently
* Good knowledge of Microsoft Office products
Benefits
* Excellent holiday allowance
* Pension contributions
* Life insurance
* Enhanced annual leave
* Recommend a Friend Bonus Scheme
* Thank you voucher scheme
* 24-hour personal helpline for employees (counselling & information services)
* Access to Choices discount and benefits platform
* Training Academy with training and development opportunities
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Administrative
Industries
* Hospitality
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