Job: Field Engineer
Department: TVS IFM
Location: Birmingham
Reporting to: North Regional Manager
Hours of work: 45 Mon to Fri one in four weekends
Contract type: Permanent
Job Description:
The IT field role covers a variety of customers from banks to hospitality and retail, This work is completed on behalf of several major IT service providers in the UK with the work completed at various customer sites.
The equipment that we cover ranges from desktop pc’s and laptops to chip and pin devices to printers.
Accredited printer training is offered to full muti function device level.
All work is scripted and there is also a Technical support desk to support you whilst on a customer site should you run into an issue.
Main Duties & Responsibilities:
IT Break Fix swapping out Chip & Pin devices scanners monitors, base units. Basic non-technical back door swaps deliveries and collections. Driving between customer locations. Supporting customers on large sites on scheduled weekly/monthly visits
Required Knowledge, Skills, Qualifications, and Experience:
* Excellent written and verbal skills in English
* Good understanding of IT and technology.
* Basic understanding of software architectures
* Ability to actively drive problems to resolution.
* Ability to interact with clients, management and peers in an appropriate, professional manner
* Ability to work independently and self-study
* Team worker
* Full Clean Driving License (no more than 3 penalty points)
In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills.
Your package will include:
* Company pension scheme
* Company sick pay
* 25 days annual leave (plus 8 bank holidays)
* Holiday buy-back scheme (5 additional days available)
* Salary sacrifice car scheme - A cost-effective way to lease a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria).
* Long Service Award scheme
* Reward & Recognition scheme
* Death in service benefit
* Access to over 100 online courses to support your continuous and professional development
* Employee benefits platform, offering:
* Discounts and offers for a range of recognisable brands and outlets
* Employee Assistance Service
* Advice and life coach portal with tips on mindfulness and meditation
* Free onsite parking
At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers.
If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer.
TVS have signed the Armed Forces covenant and are a forces friendly employer