My client is a dynamics and innovative Microsoft Partner, committed to delivering top-notch solutions and services to their clients across the UK. Their focus is on leveraging the power of Microsoft Dynamics 365 Customer Engagement (CE) to drive digital transformation and business growth for organizations of all sizes.
Currently they are seeking a skilled Dynamics 365 CE Functional Consultant to join their team. As a Functional Consultant, you will play a key role in implementing and customizing Dynamics 365 CE solutions for their clients. You will work closely with clients to understand their business requirements, configure the Dynamics 365 CE platform to meet those needs, and provide ongoing support and guidance throughout the implementation process.
Responsibilities:
* Work closely with clients to gather and document business requirements.
* Design, configure, and customize Dynamics 365 CE solutions to meet client needs.
* Lead workshops and training sessions to educate clients on system functionality.
* Provide ongoing support and troubleshooting for Dynamics 365 CE implementations.
* Collaborate with project managers, developers, and other team members to ensure successful project delivery.
* Stay up-to-date on the latest Dynamics 365 CE features and functionality.
Qualifications:
* Bachelor's degree in Business, Computer Science, or related field.
* Minimum of 3 years of experience implementing and customizing Dynamics 365 CE solutions.
* Strong understanding of Dynamics 365 CE modules, including Sales, Marketing, and Customer Service.
* Experience with Power Platform (Power Apps, Power Automate, Power BI) is a plus.
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Microsoft certifications in Dynamics 365 CE are preferred.
Does this sound like you? Apply now and I'll be in touch to discuss the role in further detail