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Are you passionate about providing excellent customer service in a fast-paced environment?
Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in town service with a smile, and helping to maintain excellent store standards. You will make our store environment welcoming and deliver the best service and experience to our customers.
This role offers the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).
What Your Day Will Look Like
As a Sales Assistant you will:
* Ensure excellent customer service in every interaction, being friendly, welcoming, and helpful
* Respond efficiently to till queues to ensure customer satisfaction
* Process till transactions securely, quickly, and accurately
* Work as part of the store team to create a fun and friendly environment
* Live the company values, focusing on individual responsibility and team delivery
* Handle cash and operate tills accurately
* Communicate store changes and promotions promptly and accurately
You should be flexible with your working hours, as shifts may be required.
Benefits We Offer
* 10% Discount Card on most in-store purchases, including PEP&CO
* Family-Friendly Benefits
* Loyal Service Awards
* Life Assurance Cover
* Health & Wellbeing support through employee assistance programs
* Holiday allowance, increasing by one day per year up to 33 days
* Extra day off for birthdays
About Us
Since 1990, Poundland has grown into a retail leader with over 900 stores and nearly 18,500 colleagues across the UK and Ireland. The addition of Dealz in 2011 has further expanded our reach, offering unbeatable value to millions of customers.
At Poundland & Dealz, we offer more than great prices; we foster an environment where colleagues can thrive and contribute to our mission of delivering value. Our culture is built on excellence, inclusion, and sustainability, empowering our team members to excel and make a positive impact in our communities. Our core behaviors are Love our customers, Care for our colleagues, and Protect the Pounds & Euros, guiding us to create a fun, friendly, and inspiring workplace.
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