Credit Control Administrator
Cwmbran
Salary: £24,000 – £26,000 + Benefits (DOE)
Join a Market-Leading Organisation!
An exciting opportunity has arisen to join a thriving, industry-leading business based in Cwmbran. As the company continues to grow, they are seeking a professional and detail-oriented Credit Control Administrator to support their established and high-performing Credit Control Team.
This role is ideal for someone returning to accounts after a career break, perhaps to raise a family or for a candidate who has recently started their AAT qualification and is eager to kick-start their career in finance. The ideal applicant will have some exposure to accounts administration or customer service, ideally within a credit control function.
Key Responsibilities:
Managing customer accounts and supporting credit control processes
Chasing overdue payments and resolving invoice disputes
Liaising with clients and internal teams to ensure smooth payment processes
Maintaining accurate financial records
Producing aged debt and cash flow reports
Responding to queries via the shared team inbox
Recording and communicating customer terms of purchase
Handling incoming calls and assisting with queries
Calculating and issuing customer claims, verifying accuracy, and investigating discrepancies
Supporting the wider finance team with ad hoc tasks
Essential Skills & Experience
Previous experience in a finance admin or credit control role (preferred)
Excellent communication skills, both written and verbal
Strong organisational skills and attention to detail
Proactive, flexible attitude with a willingness to support the team
Ability to work independently and collaboratively
Comfortable in a fast-paced and evolving environment
Proficient in Microsoft Office, especially Excel
Enthusiastic and eager to learn and grow within the role
What’s in It for You?
Modern, state-of-the-art office (this is an office-based role)
Comprehensive training on internal systems
Clear progression and career development opportunities
Hybrid working: 1 day per week from home after probation
A fantastic opportunity with a reputable South Wales employer
Employee Benefits Package
Company pension scheme
Employee discounts and cashback platform
Free on-site parking
Cycle to Work scheme
Health & Wellbeing Programme (including Health Cash Plan, EAP, subsidised smartwatch)
Enhanced maternity and paternity leave
Additional leave entitlements (bereavement, enhanced holidays)
Regular company events and social activities (quarterly events, prize draws)
If you're a motivated candidate looking to build a career in finance and want to join a supportive and dynamic team, get in touch today for more details and secure your interview ASAP