Overview
Halfords Ballymena, Northern Ireland, United Kingdom
Love all things motoring and cycling? Great with customers? Your knack with customers and boundless enthusiasm for cars and bikes is what will lead you to success in this role. We have training in place to get you the skills you need – you’ll be delivering market-leading standards of service.
Base pay range
* Age 21+ £12.41 per hour
* Under 21 £10.20 per hour
Responsibilities
* Work on customers’ vehicles in our car park and on bikes in-store, delivering a wide range of fitting services including car parts fitting, technology fitting, cycle building and cycle servicing.
* Develop practical problem-solving skills and the ability to work quickly and efficiently while delivering excellent customer service.
* Prior retail experience is helpful, but candidates with a demonstrated ability to tailor their approach in a customer-focused sales environment will be supported to develop the rest.
Training and career development
We invest heavily in training to give colleagues skills to develop their careers, with support to progress in Retail or elsewhere in the Group.
Benefits
* 25% off most of our products in Halfords Retail stores and online
* Amazing discounts of up to 50% on garage bills at Halfords Autocentre
* Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
* At least 25% colleague discount at Tredz
* Life Assurance
* Uniform
* Discounts on groceries, holidays, insurance, days out, restaurants and more
* Employee assistance programme with 24/7 confidential support
* Fantastic Trade Price Bike Scheme
* Option to join Sharesave scheme
* Cycle2Work scheme
* Wagestream – access up to 30% of pay as you earn it
* Health Cash Plan for healthcare cost reimbursements
To be successful in this role you will need
* Experience delivering great customer service, ideally in a retail environment
* Proactive approach to helping customers and understanding their needs
* Problem solving skills
* Availability to work on a rota basis, including weekends
Ideally you’ll also have
* Some knowledge of car parts fitting and cycle repair
* Experience working towards sales targets
We’re committed to creating an inclusive workplace and welcome applications from all backgrounds and embrace diversity within our Halfords Family.
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