Arcus FM, Milton Keynes, England, United Kingdom
Performance and Integration Manager
Overview
We are seeking a strategic and forward-thinking leader to develop and execute a 5-year data and technology roadmap for a key client, driving operational efficiency through smart use of data, systems, and digital tools, ensuring alignment across asset management, operations, and supply chain.
Responsibilities
* Strategic Technology Planning
o Develop and deliver a comprehensive 5-year technology strategy aligned with digital transformation goals.
o Identify, assess, and introduce emerging technologies and SaaS tools to enhance permitting, contractor management, H&S, and document control.
* Data Governance & Strategy
o Define and implement consistent data governance frameworks, taxonomies, and standards across asset and operational workflows.
o Partner with Asset and Operations teams to ensure accurate, organised, and high-quality data collection and utilisation.
o Liaise with Ostara (CMMS), IT, and Information Security teams to support API integrations and supply chain connectivity.
o Lead enhancements to core systems and ensure interoperability with third-party platforms.
o Work collaboratively with the Data & MI Centre of Excellence to maintain alignment with best practice and drive innovation.
* Insight & Reporting
o Own the Power BI reporting ecosystem for the account, including dashboard development and requirements definition for Data Warehouse integration.
o Drive adoption, training, and understanding of reporting outputs across operational teams.
* Performance Management Support
o Translate system outputs into meaningful insights and performance indicators to support continuous improvement.
o Partner with department leads to embed data-driven decision-making into daily operations.
o Line manage the Data Manager and Business Reporting Analyst, providing strategic direction, coaching, and development support.
o Foster a culture of innovation, collaboration, and continuous improvement within the data and reporting function.
Requirements
* Qualifications
o Completion of an advanced Microsoft-accredited Power BI course such as PL-300 (Data Analyst Associate), or equivalent diploma-level training covering semantic modelling, governance, and secure deployment.
* Experience & Expertise
o Significant experience in data strategy, systems integration, and reporting within a facilities management or asset-intensive environment.
o Strong understanding of CMMS platforms (preferably Ostara) and API-driven system architecture.
o Expert-level Power BI capability, including data modelling, report building, governance, and user enablement.
o Experience evaluating and implementing SaaS tools for operational functions (e.g., permitting, contractor management, safety systems).
o Excellent communication and stakeholder engagement skills, with the ability to influence at all organisational levels.
o Strategic mindset combined with hands‑on technical capability and a passion for using technology to drive operational efficiency.
o Demonstrable experience implementing data governance frameworks, ideally supported by formal training in role-based access, workspace management, and enterprise reporting.
Why Join Us?
This is a rare opportunity to shape the digital future of a major client account—driving innovation, improving performance, and enabling data-led transformation across every operational area. You will work at both strategic and hands‑on levels, supported by a collaborative central digital function and an engaged operational team.
Seniority level
* Mid-Senior level
Employment type
* Part-time
Job function
* Consulting
Industries
* Facilities Services
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