Overview
Salary: £27,694- £31,022 (Grade 5) per annum Pro Rata. £22,633.50 - £25,490.93 (Grade 5) actual pay - based on 40 weeks.
We are currently seeking an individual to join our team as an Attendance Support Officer who is highly enthusiastic, motivated and keen to make a difference to the lives of children and young people. The post is funded until 31st March 2026. You will be part of a talented and committed team whose aim is to improve attendance at school, by removing barriers to engagement with learning, and for pupils to achieve their full potential and become confident, resilient and compassionate individuals. Working as part of a wider team you will provide support to the Education Welfare Officers, schools across Neath Port Talbot, pupils and parents/carers. This position is fundamental in ensuring that attendance at school remains high, by being proactive to early signs of disengagement. Training will be provided and you will have the opportunity to work with many different departments across the directorate as well as wider council services, schools and external agencies.
Responsibilities
* Effective tracking of young people moving out of county.
* Supporting schools and the Education Welfare Officers.
* Undertaking register consultations.
* Early identification of irregular attendance.
* One to one person centred approaches to help identify barriers to engagement.
* Joint house visits where applicable.
* Attending meetings.
* Pupil Voice.
* Provide advice and guidance where difficulties and/or barriers to engagement with learning have been established.
* Provide targeted attendance support, through our attendance 'task force' process.
* Make phone calls and send letters to parent/carers where applicable to offer support and guidance.
* Ensuring a high standard of excellent attendance for all pupils.
Requirements / Qualifications
* Experience of partnership working and be able to demonstrate positive support to children, young people and their families gaining improved outcomes.
* Experience of working with schools and improving the outcomes of children is essential; along with a solid understanding of the use of management information systems such as SIMS/EMS/Capita One.
* Minimum education qualification 4 GCSEs at grade C or above, one of which must be either English or Welsh, plus Mathematics, or a qualification of a comparable level.
Benefits
* Benefit from a competitive employee package with a remarkable 22.4% employer pension contribution
* Access discounted gym membership with Celtic Leisure
* Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment
* Purchase a new car through Tusker salary sacrifice scheme
* Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.
How to apply
If you would like to start a rewarding career with a company that values and invests in its employees and you have the necessary experience and qualifications, this could be your dream job and we would love to hear from you. For an informal discussion, please contact Hayley Thomas or Kay Lewis-Thomas. Email: h.thomas@npt.gov.uk or K.lewis-thomas@npt.gov.uk
Closing date: 07/10/2025
This post is subject to an enhanced DBS disclosure covering both adult & child barred lists. Neath Port Talbot Council is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Our schools/employees are equally committed to ensuring the safety and protection of all children and young people/vulnerable adults and will take action to safeguard their wellbeing.
The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected. Welsh Language skills are not required. Applications may be submitted in Welsh; applications submitted in Welsh will not be treated less favourably than an application submitted in English.
We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans. In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant.
At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot. We are committed to providing training opportunities and the professional development of all our employees. We look forward to welcoming you to Team NPT.
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