SaaS Implementation Consultant (Outside IR35)
Start up Environments.
Location: London (Hybrid - 3 days onsite)
About the Role
We re looking for an experienced SaaS Implementation Consultant to join a rapidly scaling SaaS organisation on a contract basis with a preferred background in startups or scale-ups and comfortable operating in an evolving environment
This role is ideal for someone who thrives in high-growth, fast-paced environments and enjoys blending hands-on product configuration with stakeholder-facing delivery.
you'll take full ownership of customer deployments, acting as a trusted advisor throughout onboarding while partnering closely with Product, Engineering, and Commercial teams.
Key Responsibilities
* Lead end-to-end customer onboarding & deployment projects
* Configure workflows, build bespoke use cases, and map customer processes into the platform
* Deliver value-focused demos and guide customers through best practices
* Work closely with senior stakeholders across Procurement, Finance, Legal, InfoSec & IT
* Collaborate with Product & Engineering to relay customer insights and influence roadmap priorities
* Drive project timelines, manage expectations, and ensure smooth, successful launches
* Build strong relationships across customer organisations, from analysts to C-suite
About You
* Strong background in SaaS implementation, onboarding, or solutions consulting
* Experience in startups or scale-ups and comfortable operating in an evolving environment
* Confident in customer-facing roles with excellent communication skills
* Ability to switch between strategic thinking and hands-on configuration
* Highly organised, structured, and calm under pressure
* Technically curious - comfortable learning new systems, workflows, and integrations
* Able to work onsite in London 3 days per week
Should you have a commercial background in startups or scale-ups and comfortable operating in an evolving environment, then please get in touch.