We're looking for a proactive and people focused Housing Services Manager to lead a small team of Housing Officers and ASB Officers This is a vital leadership opportunity where you'll oversee housing operations across a patch based model with a strong focus on tenancy sustainment, neighbourhood management and team development Day to Day Responsibilities Managing and mentoring Housing Officers and ASB Officers to ensure consistent service delivery Taking ownership of the tenancy journey from allocations and audits to enforcement and sustainment planning Supporting the development of safe vibrant communities through walkabouts forums and resident led projects Ensuring full compliance with safeguarding frameworks housing legislation and service standards Tracking performance data and using insights to improve processes and outcomes Collaborating across departments such as Property Legal Lettings and Income to deliver joined up services Acting as a key representative for the organisation with partners local authorities and stakeholdersWhat We're Looking For Experience in social housing or neighbourhood services at a senior or team leader level Proven track record in leading remote or patch based housing teams Good working knowledge of tenancy law welfare policy anti social behaviour and safeguarding practices Confident decision maker who can manage complex issues across multiple service areas Commitment to tenant engagement trauma informed leadership and inclusive service deliveryWhy Apply Salary up to £50,500 inclusive of car allowance Join an organisation where your work as a Housing Services Manager has direct community impact Shape how services are delivered across estates and neighbourhoods Access a wide range of benefits including enhanced leave wellbeing schemes and staff discounts Be part of a forward thinking team focused on quality care and continuous improvementThis is an excellent opportunity for someone already working as a Housing Services Manager or ready to step up into one to take on a rewarding hands on leadership role To find out more apply today or contact Tiyana on (phone number removed) or (url removed)