Overview
Department: Solution Delivery
Location: United Kingdom
Description
Job Title: DevOps Engineer (MS Azure)
Type of Employment: Permanent, Full-Time
Target Start Date: May 2026
Location: This is a remote role based in the UK. Please note that you must already live in the UK and have the legal right to work here, as we’re unable to offer visa sponsorship.
About ZigZag Global
We are an award‑winning eCommerce returns and post‑purchase specialist, founded in 2015 by our CEO, Al Gerrie. With over 250 team members across the UK, Bulgaria, France, Portugal, Germany and Spain, we’re building the world’s most connected post-purchase and returns network — reducing complexity, driving sustainability, and reshaping how retailers engage customers after the sale. Today, more than 1100 companies use our SaaS platform across 170 countries. Our leading enterprise retail and logistics clients include The Very Group, New Look, Boden, Selfridges, Sports Direct, The Hut Group, Swarovski, L’Occitane, PhotoBox, Carrefour, Land’s End and DHL. Discover more about what we do: https://www.zigzag.global/about-us
Note: This section included historical or promotional material; removed non-essential promotional content to focus on role details.
Our Values
At ZigZag, we embody a set of values that lies at the core of our workplace culture. Our dedication to the Start-up Spirit, Human Heart and Grown-up Mindset defines our collaborative spirit and shapes our collective success.
If you are passionate about making a positive impact, caring for both colleagues and clients, and embracing a collaborative mindset, we invite you to apply.
Position Overview & Responsibilities
A DevOps Engineer joining our small, remotely distributed DevOps Team will be expected to contribute effectively towards delivering DevOps projects and ad-hoc items on a timely basis, as well as to contribute to team discussions and problem-solving efforts. The DevOps Engineer is expected to work collaboratively, with guidance from senior team members, and also independently where practicable. Effective communication is essential, as is an aptitude to learn new and progress existing DevOps skills.
The DevOps Team
The DevOps Team is part of, and works closely with, the wider ZigZag Platform Team to design, implement, maintain and support ZigZag’s Infrastructure and application architecture as it relates to our SaaS products. DevOps facilitates the continuous improvement and stability of our solutions to meet the ever-changing needs of our customers, and empowers our development teams by provisioning scalable, reliable infrastructure and efficient, effective deployment processes.
Our Tech Stack
* Cloud Platforms: AWS, Azure, GCP
* Databases: SQL Server, MongoDB, CosmosDB, MySQL
* APIs & Integrations: RESTful APIs, GraphQL APIs, SOAP APIs, Postman, Swagger
* Scripting & Automation: Python, Bash, PowerShell
* CI/CD pipelines: Azure DevOps, TeamCity, Octopus Deploy, Jenkins, ArgoCD
Key Responsibilities
* Continuous Integration and Deployment — Provision and operate CI/CD pipelines on Azure DevOps, ArgoCD and/or similar technologies; optimize release cycles and deployment efficiency.
* Configuration Management — Manage infrastructure as code using Terragrunt, Terraform, Ansible and ARM; promote consistency and reliability across environments.
* Monitoring and Logging — Monitor system health, respond to logging and alerting systems to ensure high availability.
* Security and Compliance — Follow security best practices and contribute to regular security assessments; foster a culture of security awareness.
* Collaboration and Knowledge Sharing — Work with cross-functional teams to align infrastructure and deployment processes with business objectives; learn and share best practices.
* Infrastructure Management — Maintain and support scalable and secure infrastructure solutions on Microsoft Azure, in a hybrid environment (Windows/Linux) using Kubernetes, Docker, MongoDB, SQL Server, and related technologies.
* Manage Azure resources with a growth-oriented mindset, prioritizing scalability, reliability and cost-efficiency.
* Monitor performance and identify opportunities to optimize performance.
* Proactively contribute to deployment processes to enable faster, reliable software delivery.
* Foster a collaborative culture with a focus on learning and empowerment.
What You’ll Need To Be Successful
* Bachelor's degree in Computer Science, Engineering, or a related field.
* Experience in a Software Development, Application Support, QA, DevOps or infrastructure engineering role.
* Experience of cloud services and architecture.
* Experience with containerization technologies such as Docker and Kubernetes.
* Some understanding of networking, security, and compliance principles.
* Aptitude for problem-solving and troubleshooting.
* Strong communication and collaboration skills, with the ability to work effectively in a team environment.
* Entrepreneurial Spirit: Show agility, adaptability, and a willingness to take on new challenges with a proactive attitude.
* Passion for Continuous Improvement: Commit to continuous learning and growth.
* We before Me Collaboration: Prioritize collective success over individual achievements.
* Tenacious Problem-Solving: Persistently seek solutions and overcome obstacles.
* Adaptability to Roll with Zig days and Zag days: Embrace flexibility and adaptability to shifting workdays.
What Benefits You’ll Receive
* 24 days’ annual leave plus public holidays, with additional entitlement for each completed year of service (up to six extra days). Plus, an extra day off on your birthday.
* Paid volunteer day per year to support a cause you care about.
* BUPA Private health insurance.
* Employee Referral Bonus scheme.
* L&D Annual Budget and time to utilize it.
* Reduction of working hours during summer.
* Working from abroad policy – up to 60 days in Europe and 30 days outside Europe.
Please note - This role is advertised in multiple locations; however, only one position is available. All postings will close once the role has been filled.
If you are interested, please send your CV in English.
We are proud to be an equal opportunity employer and embrace diversity, equity, and inclusion in all that we do. We welcome applicants of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Everyone is valued and encouraged to bring their full selves to work. We believe in hiring people, not just skills. If this role excites you and inspires you to bring your best every day, we’d love for you to apply.
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