First Line Support Engineer – King’s Lynn (Hybrid, 2–3 days on site)
The Bridge IT have partnered with a growing IT MSP to recruit a proactive and detail-oriented First Line Support Engineer to join the team in King’s Lynn. This is a great opportunity for someone who enjoys hands-on technical work and delivering excellent user support within a structured, professional environment.
Our client are the UK’s leading provider of IT Outsourced Services to the Social Care, Assisted Living and Specialist Education sector. They predominantly support enterprise-level Commercial, Not-for-Profit, and Public Sector organisations with multiple locations and staff across the UK.
Key Responsibilities
Build, configure, and deploy laptops and desktops following documented procedures
Manage starter and leaver processes, setting up and closing user accounts, completing access forms, and ensuring smooth transitions
Create, manage, and disable user accounts in Active Directory
Provide first-line technical support across Microsoft environments, including troubleshooting hardware and software issues
Follow IT processes and maintain accurate documentation
What We’re Looking For
Experience in laptop/desktop builds and configuration
Good working knowledge of Active Directory
Familiarity with Microsoft 365 and Windows 10/11 environments
Strong attention to detail and ability to follow procedures
Excellent communication and problem-solving skills
In return, our client can offer £27,000, 25 days holiday and regular progression reviews with opportunities for promotion. If this opportunity sounds of interest, please apply to hear more