Overview
Deputy Restaurant Manager – Location: Rugby. Contract type: Permanent. Hours: Full Time, 35 hours per week including weekends.
Responsibilities
* The main function of the Deputy Restaurant Manager is to oversee staff, ensure that the business operation runs smoothly and handle escalated customer queries and grievances.
* Perform the duties and responsibilities for the Restaurant Manager in their absence.
* Organising team schedules, handling staff issues and sick leave.
* Evaluating employee performance and providing training and guidance as needed.
* Managing various department-specific initiatives and ensuring that these are completed within the scope, time and budget.
* Filling in for absent employees and assisting teams as needed to successfully complete projects.
* Ensuring that employees follow company policies, as well as health and safety regulations.
* Ensuring a high and consistent standard of customer service.
* Business compliance in accordance with Health and safety and food safety laws and regulations.
* Good IT skills – Excel and Word; Social Media - Facebook.
Requirements
* Previous experience working in a busy hospitality venue.
* Thorough understanding of allergens and food safety.
* Excellent communication skills and able to work as part of a team.
* Strong IT & communication skills.
* Flexible in terms of days and hours worked to meet business demands.
* Solid leadership qualities with an ability to engage with a large team to drive service and standards.
* Knowledge of HACCP.
* Professionalism and reliability.
* Remains calm under pressure.
* Good time management.
* Level 2 basic food hygiene.
* Must be friendly & confident for this customer facing role.
What we offer
* No evening work, split shifts or unsociable hours, year-round business.
* Security of working in a well-established expanding family business & the associated benefits
* Rate of pay negotiable, dependent upon skills and experience.
* 50% meal discount at any BGC restaurant & 20% discount at any BGC store, additionally discount rates available for Woodthorpe Leisure Park
To apply
Please send your CV and cover letter to:
Jade Hughes, Restaurant Manager jhughes@britishgardencentres.com
Applications close – Wednesday 18th March 2026
If your application is successful, someone from the management team will be in touch with you.
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