Deputy Manager
Reference
PRI101276
Location
41 Harley Street, Marylebone, London, W1G 8QH
Priory Group Division
Healthcare
Salary
£30,000
Hours
37.5 hours per week
Vacancy Type
Permanent - Full Time
Job Advert Role Description
Reporting to the Centre Manager, the Deputy Manager oversees the administration team, ensuring smooth, efficient operations across all administrative functions, including diary management, billing, patient records, and reception services.
Key Responsibilities:
1. Manage diary scheduling, appointments, and room coordination
2. Oversee referrals, waiting lists, and maintain Salesforce records
3. Handle patient records, billing, financial tracking, and complaints
4. Lead and support the admin team, including training and onboarding
5. Ensure reception is always covered and maintain front-of-house standards
6. Liaise with clients, manage correspondence, and support therapy staff
7. Maintain compliance with data, audit, and company procedures
8. Monitor feedback and support service promotion efforts
Requirements:
9. Minimum 1 year in a customer-facing admin role
10. Prior team management experience is essential
11. Knowledge of healthcare environments
12. Strong communication, IT, and organisational skills
13. GCSEs (A-C) or equivalent, with good office software proficiency
This is a dynamic role ideal for someone with excellent people and operational skills, committed to delivering high-quality support in a healthcare setting.
#prioryHCNon
Division DBS info
Disclosure
All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory will cover the cost of a DBS check.