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You will be a part of the noticing team working with our client to ensure that the Company’s work is effectively coordinated through communication with internal and external customers as well as the management of the business and client database systems.
Key Responsibilities
1. You will ensure that all notices and permits required to work on the Highway are accurately applied for.
2. You will monitor permit conditions and the status of notices/permits to ensure site teams work compliantly.
3. You will monitor jobs that are running out of time.
4. You will update works management systems and Insight with backfill and reinstatement details accurately and promptly.
5. You will maintain timely and accurate input and uploading of information into spreadsheets, works management systems, and incident management systems, ensuring issues are recorded and escalated.
6. You will process street works defects and interims efficiently, ensuring data consistency.
7. You will monitor the smartphone tracker system and log management information for effective reporting.
8. You will provide daily and weekly street works quality and tracker reports to meet service levels and objectives.
9. You will manage, escalate, and resolve Section 74 notices and other statutory penalties as appropriate.
Experience and Qualifications
* Experience investigating and responding to complaints.
* Proficiency in Microsoft Office packages.
* Experience working within deadlines, timescales, and service levels.
* Strong verbal and written communication skills.
* Experience with Street Manager is advantageous but not essential.
* Knowledge of the utility/construction industry is beneficial.
Salary and Benefits
We offer a competitive salary based on experience along with a comprehensive benefits package.
Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, color, nationality, sex, sexual orientation, age, veteran status, disability, or other protected characteristics.
We are Armed Forces-friendly and welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners.
We prioritize your privacy and the security of your personal information. By applying, you agree to our privacy policy.
Network Plus is an award-winning provider of utility and infrastructure services for major UK providers across various sectors.
We value diverse experiences and perspectives and are committed to fostering an inclusive environment where all employees feel valued and empowered to contribute regardless of background or circumstances.
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