1. Competitive compensation Medical Insurance
2. A fast-paced, growth Opportunity to grow
About Our Client
The company is a small-sized enterprise in the Technology & Telecoms sector, specialising in providing innovative services. They are known for their commitment to excellence and delivering value to their clients.
Job Description
3. Assist in managing client accounts to ensure satisfaction and retention.
4. Address and resolve client queries and concerns in a timely manner.
5. Collaborate with internal teams to meet client needs and expectations.
6. Monitor and report on client interactions and feedback.
7. Support the development of strategies for enhancing client success.
8. Conduct regular follow-ups to maintain strong relationships with clients.
9. Provide detailed insights and updates to the management team.
10. Identify opportunities for upselling or cross-selling services.
The Successful Applicant
A successful Client Success Junior should have:
11. A relevant educational background in business administration or related fields.
12. Strong communication and interpersonal skills.
13. A proactive approach to problem-solving and client engagement.
14. Basic understanding of the Technology & Telecoms industry.
15. Ability to work collaboratively within a team.
16. Proficiency in using customer relationship management (CRM) tools.