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Housing systems officer

Great Yarmouth
Great Yarmouth
Systems officer
€40,000 - €60,000 a year
Posted: 10h ago
Offer description

We are excited to offer an opportunity to join a newly created Housing Systems Team, which will play a crucial role in supporting and improving the digital systems that underpin our social housing services. As a Housing Systems Developer, you will be at the heart of ensuring our IT platforms operate effectively and are continuously developed to meet the needs of the service and our residents.

Reporting to the Housing Systems Manager, you will help deliver a high-quality service that supports the systems used by our housing and asset management teams. Your main responsibilities will include:

* Resolving support requests from staff across the housing service
* Setting up new users and managing access
* Creating and managing templates, forms, and workflows
* Producing bespoke reports to support service delivery and decision-making
* Supporting at least annual system upgrades
* Working with colleagues to test and implement system improvements
* Developing user guides and delivering system training where needed

This is an exciting opportunity to help shape how we use technology to deliver better outcomes for tenants and communities.

Closing date for applications: midnight on Sunday 29 June 2025

Interviews will be held: Week Commencing 14 July 2025

If you’re excited by the opportunity to help build and shape a new team, we’d love to hear from you.

If you would like to have an informal discussion about the role, please contact Renay Smith on 01493 846112 or Emma Penswick 01493 846657.


About You

We’re looking for someone with experience in implementing or maintaining IT systems—ideally in a housing or property services context. You will be confident working in a fast-paced environment, with the ability to communicate clearly and work collaboratively with colleagues across different teams.

You should be able to demonstrate:

* Strong problem-solving skills and a pragmatic approach
* The ability to meet deadlines and manage multiple priorities
* A team-oriented mindset with excellent communication skills
* Experience supporting system users and providing guidance or training


About Us

Great Yarmouth Borough Council has the goal to achieve excellence for the Borough. We don’t just say we are ambitious; we mean it. We are always looking at the ways in which we can improve and be the best that we can, providing the best for the people who live, work, visit and operate businesses in the Borough.

We have big plans for the future and massive opportunities ahead. We are one of the most successful enterprise zones in the country, Great Yarmouth is England’s offshore energy hub and Norfolk’s biggest seaside resort at the edge of the Broads National Park. The challenges we face in the borough are wide, but our commitment to achieving more has never been so focused.

We know that our team members are our most valuable asset, working hard to achieve our short and long term goals. Find out more about the people who work with us, and if you are as ambitious as we are, apply now and be part of our team.

We offer a range of exciting benefits as an employer and are committed to a policy of equal opportunity in employment and the services we provide.

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