The Nottinghamshire Health Informatics Service (NHIS) is seeking an enthusiastic and highly motivated End User Device (EUD) Support Engineer to join our team on a permanent basis. This is an exciting opportunity to support the delivery of ICT projects while maintaining excellent service levels for our Business as Usual (BAU) operations. Providing Information, Communication, and Technology Services (ICT) across the NHS is a key objective of NHIS. We deliver national and local ICT requirements with expertise, innovation, and a commitment to helping our customers achieve better outcomes. As part of the Technical Strategic Business Unit, the successful candidate will:
1. Take ownership of technical tasks and projects, ensuring the delivery of high-quality ICT services to the Local Health Community.
2. Ensure our customers receive outstanding customer service.
3. Work closely with the Second Line Support Team Leader to develop and deliver technical activities across the local health community.
4. Support the implementation of systems and processes as part of both national and local ICT strategies.
This is a great opportunity to work in a forward-thinking, innovative environment where your contributions will help shape the future of ICT in healthcare. You will be part of a supportive team committed to continuous improvement and delivering cutting-edge technology solutions.
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark, and Sherwood, and parts of Derbyshire and Lincolnshire. We prioritize patient-centered care and aim to ensure every patient is treated with the same care we would want for our own family. We expect our staff to be caring, kind, and courteous to each other and to look out for one another. Our Trust has been voted the best acute Trust to work for in the East Midlands for seven consecutive years in the National NHS Staff Survey, and the Care Quality Commission has rated our Trust as 'outstanding' for care, with King's Mill Hospital recognized as the only 'outstanding' NHS-run hospital in the East Midlands.
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