Partner Engagement Expert - Business Operations Specialist
We are seeking a Partner Engagement Expert to provide support for the EMEA and APJC regions in our client's partner programme. This role requires a deep understanding of partner engagement and the ability to assist both partners and internal audiences effectively. You will be part of a support team handling partner-related queries and escalations, with an emphasis on grasping the go-to-market strategy.
Responsibilities
* Provide subject matter expertise and support for partner programmes.
* Engaging in 1:1 partner enablement sessions and broader training initiatives.
* Handle partner-related questions and escalations, focusing on understanding the go-to-market strategy.
* Utilise a case management tool for tracking and managing partner interactions.
* Collaborate with the team based in the Americas and support EMEA and APJC regions.
* Providing ongoing SME support around incentives and program transitions.
Essential Skills
* Strong background in partner engagement/enablement (5+ years)
* Experience leading training sessions and enablement efforts.
* Strong customer service skills.
* Operational knowledge.
* Project management capabilities.
* Efficient data entry skills.
Additional Skills & Qualifications
* Excellent communication skills.
Location
Feltham, UK
Rate/Salary
200.00 - 200.00 GBP Daily
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