Senior Sales Advisor
£29,000
Leicestershire
Due to expansion, our client are looking for a Senior Sales Advisor to join their team, and as they continue to grow from strength to strength.
What we offer:
* A great place to work with a friendly and welcoming team
* Competitive salary package.
* Paid Training
* Employee assistance program.
* Competitive holiday allowances with the option to buy holiday.
Job Description
As a Senior Sales Advisor you will work closely alongside their showroom team to deliver exceptional service to our customers. This role requires a friendly and confident communicator, who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers’ requirements. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform.
Additional responsibilities
* Answering incoming sales calls
* Supporting the Sales Manager
* Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
* Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
* Updating the CRM system with relevant client information and daily activity
* Arranging samples to be dispatched
* Problem resolution
* Handle customer complaints
* Guide the sales team in closing sales
Skills required
* Experience in a sales environment
* Experience in the luxury goods market (desirable)
* Knowledge of interiors (desirable)
* Extremely well organised and able to prioritise tasks
* Enthusiastic and hands on – this is a busy, fast-paced company
* Self-motivated with the ability to inspire those around you
* Strong customer focus
* Excellent communicator
* Minimum of 2 years sales experience
If the role as Senior Sales Advisor sounds of interest to you please do email Sophie