Service Manager
Learning Disabilities, Mental Health and Complex Needs, 4 Bed Supported Living
Location: York
Salary: £35,000 – £35,000
We are currently recruiting for an experienced and passionate Service Manager to oversee a 4-bed Supported Living service in York. This Service Manager role is focused on supporting adults with learning disabilities, alongside individuals with mental health needs, complex needs, and some mobility challenges.
The Role - Service Manager
As a Service Manager in York, you will be responsible for leading and developing a team delivering specialist support to adults with learning disabilities.
The Service Manager will ensure person‑centred support is consistently delivered, maintaining high standards of care, compliance, and positive outcomes.
Key Responsibilities
* Lead and motivate a team as a Service Manager, ensuring excellent care delivery for adults with learning disabilities
* Supervise, mentor and develop staff to maintain a strong and supportive team culture
* Oversee recruitment, onboarding and training within the Service Manager role
* Ensure compliance with CQC regulations and supported living best practice
* Build strong professional relationships with individuals, families and external stakeholders across services in York
* Review and monitor care plans to ensure individuals with learning disabilities receive tailored support
* Manage staffing, resources and service budgets as part of the Service Manager responsibilities
About You
* Previous experience as a Support Team Leader, Deputy Manager or Service Manager within a CQC regulated service
* Strong knowledge and experience supporting adults with learning disabilities
* Confident leading teams and driving service improvement within supported living services in York
* Level 5 Diploma in Leadership & Management for Health & Social Care (or working towards – support provided)
* Strong understanding of safeguarding, compliance and CQC standards
* Full UK driving licence and access to a vehicle
Benefits
* Competitive salary of £35,000 – £35,000
* Excellent career progression opportunities into senior Service Manager roles
* Ongoing training and professional development
* Pension scheme
* Employee Assistance Programme
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