Hours of work: Monday - Friday (alternative weeks - 8:00am - 4:30pm and 9-5:30pm.
Working from home 3 days each week and office-based on a Wednesday and Thursday.
Based in Telford
£13.00 per hour
Are you available immediately and local to Telford?
Do you have previous Customer Services experience with excellent written and telephone based skills?
1. You will take ownership of dealing with a variety of complaints from residents, mostly through email based communication.
2. Logging, tracking and updating information onto a Service Now system.
3. As your level of experience you will be empowered to make your own decisions.
4. Escalating any possible risks to the Head of Compliance and liaising with colleagu...