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Bartender

Birmingham (West Midlands)
Bartender
Posted: 17h ago
Offer description

What Are We Looking For? Scheduling & Availability This position supports the hotel’s complimentary Evening Reception, which operates daily from 5\:30 PM to 7\:30 PM. The scheduled work period for this role is 4\:30 PM to 8\:30 PM, including setup and breakdown responsibilities. Candidates must be available to work evening shifts during this time frame, including weekends and holidays. Requirements & Qualifications High school diploma or GED required Previous bartending or beverage service experience preferred Strong guest service, communication, and interpersonal skills Ability to work efficiently in a fast-paced, guest-focused environment Knowledge of responsible alcohol service practices and applicable laws Ability to stand for extended periods and lift/move items up to 25–50 lbs Flexible availability including evenings, weekends, and holidays Preferred Experience Experience in a hotel or branded hospitality environment Prior experience in a Hilton-branded or Embassy Suites hotel TIPS, ServSafe Alcohol, or similar responsible alcohol service certification What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Why Join Us: At Embassy Suites by Hilton Birmingham, our Evening Reception is a signature part of the guest experience — a time for guests to relax, connect, and enjoy complimentary beverages in a welcoming environment. As a Bartender, you will play a key role in delivering this complimentary service by providing friendly, efficient, and responsible beverage service. Your presence, professionalism, and attention to detail help create a positive social atmosphere that reflects Hilton and Embassy Suites service standards and leaves a lasting impression on our guests. Role Summary: The Bartender is responsible for preparing and serving complimentary alcoholic and non-alcoholic beverages during the hotel’s Evening Reception and other assigned service periods. This role focuses on exceptional guest interaction, responsible alcohol service, and maintaining a clean, organized, and compliant bar environment. The Bartender supports overall hotel operations by ensuring a smooth, enjoyable, and well-managed reception experience in alignment with Hilton brand standards and company policies. Key Responsibilities Guest Service & Experience Greet guests warmly and engage in friendly, professional interaction Create a welcoming, relaxed, and social atmosphere during Evening Reception Respond promptly and courteously to guest questions and requests Monitor guest consumption and address inebriated guests professionally and discreetly in accordance with responsible service guidelines Beverage Preparation & Service Prepare and serve complimentary alcoholic and non-alcoholic beverages in accordance with Embassy Suites and Hilton standards Follow established recipes, portion control, and presentation guidelines Maintain knowledge of Evening Reception beverage offerings and service procedures Verify guest identification and comply with all federal, state, local, and company alcohol service laws and regulations Bar Operations & Inventory Control Stock, organize, and maintain bar inventory including beer, wine, spirits, mixers, garnishes, glassware, ice, and paper products Cut, store, rotate, and maintain quality of beverage-related perishables Monitor product usage and communicate replenishment needs to leadership Support waste reduction and proper portion control practices Sanitation, Safety & Compliance Maintain a clean, sanitary, and organized bar and reception area at all times Follow all health, safety, sanitation, and alcohol service regulations Report maintenance, safety, or equipment issues promptly Participate in setup, breakdown, and cleanup of the Evening Reception area Teamwork & Operational Support Work collaboratively with Food & Beverage leadership and hotel departments to support smooth Evening Reception operations Assist with guest flow management and overall reception organization as needed Support special events or coverage needs when assigned EOE/AA/Disabled/Veterans

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