Job Description
FTTP Area Manager - Service Delivery
Maternity Cover, Fixed Term, minimum 12 months
MJ Quinn Integrated Service
Job Description
We are actively seeking a FTTP Area Manager in the Service Delivery department. The position is field-based, covering the South Midlands region, including Milton Keynes, Northampton, and Buckingham.
Salary: £37,000
Working Hours: 8:00 am - 8:00 pm (Monday - Friday)
Company Vehicle provided (van)
Who are MJ Quinn?
MJ Quinn is an established national organization with contracts across the UK and Ireland. We prioritize creating strong connections with our customers, employees, and the community. Despite our growth, our core values remain central to everything we do.
Role Overview
As the FTTP Area Manager, you will lead a team of engineers, providing leadership, support, and feedback. You will manage the local area to ensure Service Delivery targets are met.
Your Responsibilities
* Manage the team within budget constraints, seeking opportunities to reduce costs and increase revenue.
* Ensure all team members are trained, equipped, and accredited to the required standards.
* Oversee performance and continuous improvement through development, recognition, effective communication, field visits, and quality checks.
* Ensure team members are aware of their targets and are committed to achieving them.
Technical Expertise & Service Delivery
* Identify opportunities for multi-skilling and cross-project collaboration to optimize field operations.
* Seek opportunities to reduce costs and maximize revenue.
* Conduct safety and quality checks in accordance with company policies.
Experience & Qualifications
* Managerial experience in a similar role within the telecommunications industry.
* FTTP background.
* Full UK driving license (no more than 6 points).
* Computer literacy.
* Effective communication skills with clients.
* Willingness to undertake relevant training and development.
Desirable Skills
* Managerial or supervisory experience.
* Knowledge of the BT network.
* Understanding of fibre networks.
* Full UK driver’s license.
Benefits
* Competitive salary
* Medicash Scheme
* Pension Scheme
* Gym & retail discounts
* Double life assurance
* Company pension
* Cycle to work scheme
Diversity & Inclusion
At MJ Quinn, we value diversity and are committed to creating an inclusive, equitable workforce. We welcome applications from all backgrounds and do not discriminate based on age, disability, gender, race, religion, or sexual orientation.
If you have relevant experience and are looking for a new challenge, we would love to hear from you!
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