Job Title: Operations Manager
Company: Almond Family Pubs
Contract Type: Permanent, Full-time (across 7 days)
Reporting to: The Directors
About Almond Family Pubs
Almond Family Pubs is a proudly independent, family run business with a heritage of hospitality excellence. With a superb selection of stunning pubs all located in and around the Stockport area, Almond Family Pubs is a special place to work. 100% family owned, we are a close-knit team of people who are passionate about working in great pubs and delivering incredible guest experiences. Were well known for our delicious carveries, tasty pub classics, and great beers and wines.
The Role
We are looking for a dynamic and hands on Operations Manager to lead and support our pubs across Stockport. Reporting directly to the Directors, youll play a key role in upholding our core values, ensuring operational excellence, and driving both financial and team performance.
Key Responsibilities
Champion and uphold Almond Family Pubs Core Values in all aspects of operations
Ensure smooth and efficient execution across all pub operations
Regularly visit all pubs with a visible, hands-on leadership style
Collaborate with the People Manager to lead, coach, and develop high-performing teams
Work closely with the Directors on a variety of ad hoc initiatives, including support for new site openings
Identify learning and development opportunities and deliver engaging training sessions in partnership with the People Team
Create and execute tailored sales strategies for each site through business, community, and creative initiatives
Monitor and deliver against key performance indicators including NPS, labour cost control, and profitability
Actively manage and respond to guest feedback to ensure continuous improvement
Provide in-depth reporting and analysis on pub performance, covering financial, operational, and people metrics
Partner with the Operations Chef to maintain strong alignment between front and back of house, ensuring shared goals and smooth daily operations
About You
Were looking for a leader who is both strategic and operational, with a love for hospitality and a sharp eye for detail. You need a commercial edge and an eye for maximising every profit opportunity. Experience managing high volume bars, with a strong focus on operational flow, efficiency, and a deep-rooted passion for the craft of bartending.
Skills & Experience
Proven experience in a multisite operational management role within hospitality; premium casual dining or pub experience would be a bonus
Demonstrate strong execution skills with the ability to turn plans into action
Strong leadership skills with the ability to inspire, coach, and build effective teams
Financially astute with the ability to interpret and act on P&L, labour cost, and other key performance data
Excellent interpersonal and communication skills
Highly organised, hands-on, and adaptable to changing priorities
Passionate about people development, guest experience, and community engagement
Join us and we can offer you benefits such as
Achievable bonus scheme
Flexible hours with a healthy life/work balance
Refer a friend scheme
50% off food for you and 3 others in any Almond Family Pub
Excellent training, development, and progression opportunities
Free food and drinks whilst on shift
A fun, supportive, and inclusive work environment with a real family feel
Regular team events and incentives
Our values
People First
One Big Happy Family
Prioritising Today's Guests
Sustainability, Innovative & Future Proof
Excellence
Warm & Welcome
We endeavour to be a company that is inclusive to all people, from all backgrounds and we welcome applications from everyone, irrespective of your age, gender, identity, race, sexual orientation, ethnicity. We believe this creates an environment where everyone, from any background, can thrive and be happy at work.
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