Main area Digital Services - ICT - OPS Networks & Telecoms Grade Band 7 Contract Permanent Hours
* Full time
* Other
37.5 hours per week (On-Call Rota) Job ref 130-AC092-0625
Employer Swansea Bay University Health Board Employer type NHS Site Baglan HQ Town Port Talbot Salary £46,840 - £53,602 per annum pro rata Salary period Yearly Closing 16/06/2025 23:59
Band 7
Welcome toSwansea BayUniversity Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.
Swansea BayUniversity Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.
Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
Swansea Bay University Health Board is offering an exciting opportunity for an experienced Senior Network Engineer to work within an ambitious ICT Operations team. The individual will need to have excellent technical background with an interest in innovative IT solutions that could be used within the Health care environment.
The role will provide daily support to the network and telecoms team who provides the health boards digital services.
Working under the guidance of the Network manager and Network Architect, you will work closely with the Network team who are responsible for the Network, Telephony, WiFi and Security services.
You will have opportunity to work with the best networking kit, from Core Edge / Data Centre / Security / Wi-Fi and Telephony.
You will be a lead contributor on our SDN and Datacenter projects, working closely with the Network Solutions Architect.
Main duties of the job
You will be responsible for ensuring the network remains at peak performance with this underpinning all Digital healthcare applications. Ensuring systems are up to date in order to protect against Cyber threats.
Deputise for the Network Manager / Network Architect as and when required.
Work with the Health Boards departments to encourage the use of digital technology and help identify deliverable benefits.
As a good communicator, the individual will need to be able to deal with staff at all levels, in addition to communicating with staff within the Health Board, the individual must have good skills in explaining requirements to suppliers in technical meetings and project meetings.
Troubleshoot complex network and telephony issues.
Contribute to the production of business cases, ensuring that these cases utilise appropriate technology available.
Ensure technical solutions comply with departmental policies and agreed standards.
Provide technical documentation when required and as part of all project implementations.
The successful candidate will be a highly experienced Network engineer with a keen interest to learn and further develop in, Core Edge / Data Centre / Security / Wi-Fi and Telephony based systems.
There will be opportunity for Home working, with mandatory days at the office and the need to attend site as and when required.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.
There are also apprenticeships, work placementsand volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh
Person specification
Qualifications
* Masters Degree or Equivalent Experience
* CCNP or Equivalent Experience
* ITIL Foundation or Equivalent Experience
* CCNP (non switching or Routing certification)
* Membership of a professional Body
Knowledge
* installing and maintaining Cisco Switches
* installing and maintaining Cisco Routers to include Cores
* Installing and maintaining Cisco Wireless Systems
* Installing and maintaining Cisco Security systems ISE, FIREPOWER
* Installing and maintaining Cisco Telephony to include CUBE
* IT Systems within a healthcare Environment
* 2 Years Mentoring within an IT environment
Experience
* In Depth knowledge and experience in configuring monitoring, warning and security systems, Solarwinds, DNA, PRIME, ISE, Stealthwatch, Firepower
* Cisco IP CUCM and associated technologies (CUCM,UCCX, Unity, VG's, Cube, ESXI)
* troubleshooting connectivity issues and experience in tuning networks for VOIP, VC, cabling, devices, switches and firewalls
* Track record of designing and implementing networks wired, wireless, local and wide area and within budget, on time during projects needs
* 2 years experience supporting large Cisco installations (1000 users+)
* Hands on experience of Microsoft Windows Servers and IP Networking
* Hands on experience in administering internet facing DMZ
* Hands on experience with Cisco Cube and SIP trunks
Skills
* Excellent problem solving Skills, with the ability to think logically and clearly, elicit information from users and provide remote support, advise and train staff, explaining complex technical information in a clear manner
* Good report and documentation skills, able to present technical issues and proposals to the senior management team
* Be a good team working, be able to work alone, must be pro-active and self motivated in learning new technologies
* work with change management, adapt to change and new technologies
* Work on own initiative, manage time and priorities effectively, develop and maintain effective team working,
* Maintain excellent working relationships with 3rd party suppliers, ability to travel between sites in a timely manner
* understanding of ICT and it's application to healthcare
* Excellent presentation skills
Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.
Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.
We are a Disability Confident Employer and applications are welcomed from persons with disabilities. A disability will not prejudice your application. If you are unable to submit your application in the requested format because of a disability please contact the Recruitment Team, who will agree a more suitable way for you to apply. All disabled applicants who meet the essential criteria listed in the Person Specification will be invited to interview.
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.
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