Job Description
Flint is looking for a Solution Design Authority to join one of our clients on a contract basis.
Please note SC Clearance is required for this role.
Responsibilities:
* Gather and define customer-specific technical requirements to guide the solution design process.
* Serve as a subject matter expert throughout post-sales solution implementation. Lead and contribute to design and integration workshops to ensure alignment with customer needs.
* Produce end to end review of existing QoS implementation
* Produce HLD for proposed QoS changes
* Produce LLD for the proposed QoS configuration.
* Facilitate effective planning and collaboration among internal teams, customers, and third-party providers to ensure seamless integration and execution.
Requirements:
* 10 to 15 years of relevant industry experience
* Strong knowledge of telecom industry frameworks such as eTOM, TAM, and SID
* Expertise in OSS/BSS processes
* Hands-on experience with Salesforce platforms: Service Cloud, Sales Cloud, Experience Cloud, and Salesforce Industries CPQ/Order Management
* Proven experience in multi-channel solution delivery
* At least 6 years of experience in developing COTS (Commercial Off-The-Shelf) applications