Are you looking for a fun and fast-paced environment to work in, with great benefits?
Could you help us create lasting memories for our customers by providing outstanding customer service?
If so, then look no further!
The Why...
Join Hollywood Bowl Group as a Team Member. In return, you'll get:
* The opportunity to earn an extra 50p per hour, paid monthly
* Access to apprenticeship programmes and in-house management training
* Optional pension plan
* Additional holiday days with length of service, up to five days
* Ongoing training and career development opportunities
* Free game vouchers monthly
* 30% discount on food and drink for you and up to five friends
* 50% off food when working
* Access to our Team Member Support Programme, including counselling, life coaching, CBT, and Mental Health First Aiders
* Long service awards
* A £15 donation to our charity partner upon completing induction
* Enhanced parental leave benefits
* Opportunity to join our healthcare cash plan
The What...
As a Team Member, you will be at the heart of the customer experience!
Your shifts may include welcoming customers at reception, hosting parties, or serving food and drinks. Your professional, energetic, and enthusiastic approach will ensure customers enjoy a memorable, value-for-money experience.
Team Members are trained across all key areas of the centre to support and add value at every stage of the customer journey. You may also work in the kitchen.
Opening Hours and Shift Patterns:
Our centres are open seven days a week, from 9am to midnight. Peak times are evenings, weekends, and school holidays.
Typical shifts include:
* Weekday mornings: 09:00 - 17:00
* Weekday evenings: 17:00 - 00:00
* Weekend mornings: 09:00 - 18:00
* Weekend evenings: 16:00 - 01:00
Shift times may vary by centre. Under 18s may work until midnight but no later. You will receive thorough induction and ongoing training, with opportunities for career progression, including apprenticeships and management training.
Requirements to succeed as a Team Member:
* Excellent customer service and communication skills
* High energy and ability to work in a fast-paced environment
* Friendly, supportive, and helpful team player
* Flexibility with working hours and shifts
* Basic literacy and numeracy skills
The Who...
Hollywood Bowl Group is passionate about bringing families and friends together for fun and healthy competition. Since listing on the stock market in 2016, we have expanded to over 75 centres in the UK and 15 in Canada, operating under various brands. We are committed to diversity, inclusion, and creating a workplace that values all contributions. Our growth continues with new sites each year.
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