We are looking for a Conveyancing Paralegal to join our client's busy, client-focused property team. The successful candidate will support the delivery of residential property work, manage a varied caseload under supervision, provide excellent client care, ensure compliance with regulatory and firm procedures, and contribute to efficient team workflows. This role offers exposure to a wide range of conveyancing matters, including purchases, sales, remortgages, transfers of equity and leasehold work, and will offer hybrid working arrangements.
Key responsibilities:
* Support fee earners with the end-to-end progression of residential property transactions, assisting with matters from initial instruction through to exchange, completion and post-completion tasks, ensuring timely progression and clear communication throughout.
* Prepare and check standard documentation such as client engagement letters, contract packs, transfers, SDLT returns, completion statements and routine correspondence in line with firm precedents and instructions.
* Carry out client identity checks and assist with anti-money laundering (AML) compliance, maintaining accurate, audit-ready case files and robust audit trails in accordance with firm procedures.
* Maintain and update electronic case files, recording clear case notes, milestones and actions to support fee earners and enable effective file reviews.
* Liaise professionally with clients, estate agents, mortgage lenders, surveyors, HM Land Registry, local authorities and other third parties to obtain documentation, chase outstanding items and manage expectations.
* Prepare and check completion figures, manage disbursement requests and assist with client account transactions, supporting billing and fee recovery processes as required.
* Respond to routine client and third-party enquiries by telephone and email, escalating complex issues to fee earners in a timely manner and keeping clients updated on progress.
* Contribute to continuous improvement by identifying opportunities to streamline processes, update precedents and support the rollout of conveyancing technology and workflow enhancements.
* Provide guidance and support to more junior colleagues where required, sharing knowledge of procedures and assisting with induction and training activities.
Key skills and experience required:
* Previous experience in a conveyancing or residential property support role within a law firm or conveyancing practice, with exposure to common transaction types (sales, purchases, remortgages, transfers of equity and leasehold matters).
* Good understanding of residential property processes including HM Land Registry procedures, Stamp Duty Land Tax (SDLT) returns and basic leasehold documentation.
* Familiarity with AML and client identification requirements and experience maintaining audit-ready files and compliance documentation.
* Strong organisational skills with the ability to manage competing priorities, meet deadlines and maintain attention to detail across multiple matters.
* Confident and professional communicator with good interpersonal skills and the ability to liaise effectively with clients, colleagues and external contacts.
* Proactive, reliable and solutions-focused with a willingness to develop technical knowledge, embrace new systems and support team improvements.
Additional information:
* Hybrid working available in line with firm policy.
* Competitive salary and benefits will be offered, commensurate with experience.
* Applications are welcomed from all suitably qualified candidates; the employer is committed to equal opportunities and a diverse workforce.
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