We are seeking a highly organised and proactive individual to join our team in a part-time capacity (Monday, Wednesday and Friday, 9:00am – 5:30pm). This administrative and customer support role is ideal for someone who enjoys structured processes, client interaction, and working with systems. This position offers a hybrid working arrangement, initially with one day working from home, with the potential for increased flexibility following successful completion of training. * Dealing with Client arrangements * Renewing licences – tracking and monitoring * IT safety/compliance admin * Answering the phone, taking message and helping clients * Calling clients to discuss matters when needed * Interacting with license software * Sending instructions to clients, sending over pdf’s and talking through with clients to ensure they understand the process * Computer literate – Must have a good understanding of Microsoft products and excellent system knowledge