Customer Service Advisor Location: Coryton, Essex Full-time Salary: £24,000-£26,000 Please note that this role is not accessible by public transport, so all applicants require a UK Driver's License and access to their own vehicle. A role with purpose. A team with pride. A future with opportunity. Are you passionate about helping people and solving problems? We’re looking for proactive, resilient individuals to join our growing team of Customer Service Advisors. This is your chance to be part of a trusted organisation that values empathy, teamwork, and personal growth. What You’ll Do * Be the first point of contact for a variety of customer queries via phone, webchat and email * Handle orders, delivery updates, billing queries, and general service enquiries * Manage and update customer information accurately across internal systems * Provide thoughtful, solution-focused support — including for vulnerable customers * Take ownership to resolve issues independently wherever possible * Stay informed on service updates, internal communications, and best practices * Contribute to team goals through personal KPIs and shared responsibilities * Ensure compliance with safety, data protection, and quality standards What You’ll Bring * Experience in a customer-facing role such as a call centre or contact centre * Strong communication skills with a ca...