Job overview
The role of Clinical Outcomes Improvement Manager supports the development and delivery of the Trust’s Clinical Outcomes & Effectiveness portfolio programme as part of the Trust’s delivery of effective clinical services, including a focus on clinical speciality and divisional engagement, reporting and assurance for clinical effectiveness.
The Clinical Outcomes Improvement Manager will ensure the successful delivery of the clinical outcomes and effectiveness portfolio through the implementation of effective day to day systems and processes for the management of NICE, National Audit and Enquiries, Local Audit GIRFT and Clinical Documentation.
The COE Team operates a business partner model; the role will be aligned to one of the Trusts divisions (i.e. Medicine/ Surgery/ Specialist Services). The post holder will be responsible for working with colleagues within this division to ensure the successful delivery of the COE workstreams.
Main duties of the job
The Clinical Outcomes Improvement Manager will support the COE Portfolio Lead and Senior Clinical Outcomes Improvement Manager to ensure the Trust is delivering services in line with legislative requirements, national policy and best practice guidelines.
The post holder will be required to actively engage with divisions and multidisciplinary teams to ensure full assurance with targets and compliance across the COE portfolio, triangulating outcomes from across the COE workstreams and ensuring Quality Improvement Plans are developed and implemented in response to any identified concerns.
The post holder will be required to attend divisional and clinical governance meetings to support the COE agenda, providing reporting and updates on divisional performance and assisting the delivery of programmes of work to support compliance and quality improvement.
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
Candidate Pack
Detailed job description and main responsibilities
The Clinical Outcomes Improvement Manager will ensure the successful delivery of the clinical outcomes and effectiveness portfolio working with the Senior Improvement Manager to ensure:
1. Triangulation of quality data from a variety of sources to identify quality gaps and prioritise opportunities for continuous quality improvement
2. Deliver specific targeted quality improvement projects that address Trust-wide quality prioritie
3. Demonstrate and provide an evidence base for measurable improvement
4. Develop and deliver divisional and service specific quality improvement projects in response to identified quality gap
See Job Description and Person Specification for more information.
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.
If you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.
Prior to submission of your application for any internal secondment or fixed term post, please ensure that you have discussed this with your line manager to obtain their approval. If you do not have written approval from your current line manager to take this position if successful as an internal secondment opportunity, it would be offered as a fixed term position.
Person specification
Experience and Qualifications
Essential criteria
5. Educated to degree level or equivalent
6. Experience of managing and delivering projects and quality improvement projects and/or working in a similar role within the NHS
7. Experience of dealing with difficult conversations and contentious information
8. Experience of leading change and delivering agreed outcomes
Desirable criteria
9. Comprehensive knowledge of project principles, techniques and tools such as Prince II Foundation level or Microsoft project
Skills
Essential criteria
10. Demonstrable clinical outcomes & effectiveness skills e.g. Literature Searching Critical Appraisal Robust study and questionnaire design
11. Analytical skills and experience of data management e.g. data analysis, interpretation of results, statistical support
12. Thorough understanding of confidentiality & application to clinical effectiveness work
13. Excellent report writing and presentation skills
14. Experience of delivering training to small and large groups of staff
15. Excellent interpersonal and communication skills, including writing reports and delivering presentations
16. Able to demonstrate compliance with the Trust’s values and behaviours
17. Acts independently & able to work under pressure and meet deadlines
18. Adaptability to rapidly changing demands
Desirable criteria
19. Knowledge and experience of working with clinical audit, clinical guidelines, NCEPOD
People Managment
Essential criteria
20. Experience in providing expert advice and training to Trust staff on complex project programme management
Equality, Diversity and Inclusion
Essential criteria
21. Evidence of having undertaken own development to improve understanding of equalities issues
22. Evidence of having championed diversity in previous roles (as appropriate to role)
Important information for applicants:
A Note on AI Use in Applications
We value the individuality and authenticity that each candidate brings to the application process. While AI tools are increasingly accessible, we strongly discourage their use in completing your application. Your responses should reflect your own voice, experiences, and motivations—elements that are essential to a fair and accurate evaluation.
Applications that rely heavily on AI-generated content may misrepresent your abilities and could result in your application being rejected. We encourage you to take the time to present your genuine self, as this helps us better understand your potential and ensures a transparent selection process.
Closing Adverts Early: In the event of exceptional interest, we may close adverts earlier than specified.
Some of our adverts are capped for a limited number of applications; therefore, the advert will close once the cap has been reached. We therefore encourage you to submit your application as soon as possible if you are interested in the position to prevent you from missing out on applying for the opportunity.
Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager.
DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check. We make offers in line with the Rehabilitation of Offenders Act 1975.
Skilled Worker Visa: Applications for Skilled Worker sponsorship are welcome for the roles that meet the Visa and Immigrations eligibility criteria. For further information please visit the gov.uk website searching for Skilled Worker. It is your responsibility as the applicant to ensure that you meet this criteria.
UHSussex reserves the right to close the role early if we receive a high volume of applications