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Implementation lead

Sheffield
£55,000 - £65,000 a year
Posted: 7h ago
Offer description

Salary: £55,000 - 65,000 per year Requirements: Proven project management experience within software or SaaS implementation. Strong understanding of legal case management workflows. Ability to translate complex business processes into system workflows. Excellent communication, presentation, and stakeholder management skills. Experience using workflow or automation tools. Familiarity with API led integrations and legal tech environments. Experience developing Legal Case Management Solutions (CMS). Proficiency in JavaScript. Knowledge of third party tools, such as Zapier, TOCA, Power Automate, and Postman. Proficient in REST API (C#, Python, Javascript, PHP, or Python). Responsibilities: Lead CMS implementation projects from discovery to go live. Manage scope, schedules, risks, and communication with clients and internal stakeholders. Conduct requirements gathering and map client processes into the CMS workflows. Oversee the build of workflow automations, templates, and system configuration. Coordinate Data Migration Specialists and Workflow Developers to ensure aligned delivery. Conduct client facing workshops, check ins, and progress reviews. Ensure implementation best practices are followed across all project phases. Maintain documentation, RAID logs, and project plans. Support UAT, end user training planning, and go live readiness. Provide post go live support to the client. Technologies: API C# Cloud CMS Support JavaScript PHP Postman Python REST Zapier Project Manager More: At etiCloud Ltd, we are dedicated to not just filling a position, but to empowering you to grow a career with one of the UKs leading cloud-based IT providers. Our supportive and friendly work environment fosters professional development and values your contributions. We offer a competitive salary with regular reviews, an annual bonus, and various benefits including 25 days of annual leave, a company pension scheme, and health & wellbeing initiatives. Our modern Sheffield office comes equipped with kitchen facilities and a coffee machine, ensuring a comfortable workspace. Join us and take your next step in the world of tech! last updated 9 week of 2026

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