Head of IT Operations & Infrastructure
Location: Hertfordshire (on-site)
Salary: Up to £100,000
Type: Permanent, Full-Time
A fast-growing global software provider is searching for a Head of IT Operations & Infrastructure to lead and expand its cloud, data centre, and internal IT environments. This is a newly created senior leadership role, managing a team of ~10 engineers across the UK and internationally, and shaping an infrastructure function that supports major enterprise customers worldwide.
The Opportunity
You'll own the design, operation, and continuous improvement of all IT infrastructure-spanning cloud platforms (AWS & Azure), UK data centres, internal networks, and PCI-compliant environments. You'll also drive global scalability, resilience, and security as the business continues its international expansion.
Reporting to the Technical Director, you'll collaborate closely with technical, delivery and support teams, acting as a senior escalation point and setting the long-term infrastructure strategy.
What You'll Do
1.
Lead and develop the Infrastructure & IT Operations teams across multiple regions
2.
Oversee cloud environments, UK data centres, internal systems, and critical payment infrastructure
3.
Drive BAU operations including incident, problem, and change management
4.
Act as the es...