Location: KIMS Hospital, Maidstone
Contract: Permanent | Full-Time (40 hours/week)
Hours: Monday to Friday, 8:30am – 5:00pm
Lead with purpose. Drive efficiency. Make an impact.
Are you a confident and experienced team leader ready to take ownership of key financial processes in a fast-paced, patient-focused healthcare environment? We’re looking for a Business Finance Manager to oversee and support our Billing, Credit Control, and Provider Ledger teams at KIMS Hospital – the largest independent hospital in Kent.
In this vital role, you’ll manage and develop a team of 11, responsible for revenue accuracy, invoicing, and provider payments – all while ensuring a positive and professional experience for patients and stakeholders alike. If you thrive in a dynamic setting where no two days are the same, and you're passionate about process improvement and people development, this is your opportunity to shine.
What You’ll Be Doing:
* Lead, mentor, and motivate the Billing, Credit Control, and Provider Ledger teams, setting the standard for professional behaviour and collaboration.
* Oversee billing accuracy and ensure all patient charges align with contracted prices.
* Maintain up-to-date records of Private Medical Insurance (PMI) contracts in our systems, working closely with the Commercial team.
* Manage month-end reporting, pre-authorisation checks, invoice compliance, and Work in Progress targets.
* Handle escalated queries from patients or internal teams with empathy and efficiency.
* Collaborate with departments across the hospital to streamline revenue processes.
* Monitor provider payments and ensure timely and accurate consultant remittances.
* Continuously review, enhance, and standardise procedures across all sites for improved performance and control.
What You’ll Bring:
* Proven experience leading and managing teams, ideally within a billing or finance function.
* Strong communication and interpersonal skills – able to build trust with teams and stakeholders alike.
* Exceptional organisational abilities, with the confidence to manage multiple priorities effectively.
* A drive for continuous improvement, accuracy, and operational efficiency.
* Education to GCSE level (or equivalent), including English and Maths.
* Experience in a healthcare environment is desirable but not essential.
What We Offer:
At KIMS Hospital, we know our people are our greatest strength. That’s why we’re proud to offer a comprehensive benefits package that supports your wellbeing at every stage of life:
* 33 days annual leave (including bank holidays) plus your birthday off
* Free secure staff parking
* Private health insurance and life assurance
* Up to 40% off selected KIMS Hospital services
* Employee Assistance Platform
* Retail and gym discounts
* Annual flu vaccination and free eye test
Are you ready to lead with purpose and drive change where it really counts? Apply today and help shape the financial future of one of Kent’s most respected healthcare organisations.
We are proud to be an equal opportunities and disability confident employer, committed to building a diverse and inclusive workplace that reflects the communities we serve.
If you have any queries regarding this vacancy, Diane would be happy to help. Please give her a call on 01622 237634 or email recruitment@kims.org.uk
Any offers of employment made by KIMS Hospital for this/these position(s) will be subject to proof of eligibility to work in the UK and receipt of a satisfactory DBS Certificate from the Disclosure & Barring Service. Information about the DBS checks can be found athttps://www.gov.uk/disclosure-barring-service-check
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