Position Overview
Customer Service Executive – 6 month assignment based in Winnersh.
Hours & Rate
Hours: 8:30 am–4:30 pm or 9 am–5 pm, rotating weekly.
Hourly Rate: £14.50 per hour.
Responsibilities
- Work as part of the CRM team to complete daily tasks in line with SLAs.
- Make inbound and outbound calls to resolve customer queries.
- Collaborate with the Service Complaints team to resolve any issues.
- Take ownership of learning products to help customers further.
Desired Skills & Experience
- Passion for customer service excellence.
- Demonstrated aptitude for problem solving.
- Proactive, with a "can‑do" attitude.
- Ability to attract trust and build strong relationships with customers.
- Focused and achievement‑oriented.
- Embodies trust, integrity and ethics inside and outside the company.
- Ability to multitask, prioritise and manage time effectively.
- Customer orientation and ability to adapt/respond to different characters.
- Computer literate with a good working knowledge of Microsoft Office.
Benefits
- Weekly pay.
- Up to 28 days annual leave.
- Boost benefits portal with shopping discounts, utilities, restaurant and cinema vouchers.
Contact
To apply, please contact Morgan by phone (phone number removed) or email (url removed).
Note
Only shortlisted candidates will be contacted. Your application will be handled with strict confidentiality.
Equal Opportunities Statement
Office Angels is an equal‑opportunities employer. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We provide reasonable adjustments if required.
