Customer Service
* To maintain a good knowledge of school’s uniform requirements so customers are advised correctly
* To greet customers in the expected ‘stevensons’ way
* To upsell additional items to customers.
* To Handle customer complaint in line with company policy
Branch Operations
* To attend selling events
* To support with Temporary staff training and development- led by management
* To accurately operate the Till
* To maintain a clean, tidy and well merchandised shopfloor, stockroom and surrounding branch areas.
* To complete rolling stock checks.
* To accurately pick and put back items for web orders/returns.
* To complete deliveries and transfers.
* To carry out any reasonable tasks requested by management
* Adhoc projects and additional responsibilities if applicable
Knowledge and Skills
* Knowledge of Microsoft Office - preferred
* Knowledge of Netsuite- preferred
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