The Role
This is a relationship-driven role at the heart of TBBT's supply chain. It is less about logistics and more about Strategic Account Management. As Client Relationship Manager you will take ownership of key partnerships with suppliers, manufacturers and retailers, ensuring they feel valued, engaged, and confident in the social impact of working with TBBT.
What You'll Do
* Act as the primary contact for manufacturers and food retailers post-sign-up
* Build and maintain strong, trust-based relationships with suppliers
* Respond quickly to incoming food offers (often perishable and time-sensitive)
* Communicate TBBT's social impact clearly and persuasively
* Organise supplier tours and engagement opportunities
* Coordinate with internal teams and logistics providers for smooth collections / deliveries
* Produce quarterly impact reports and share data-driven insights with partners
* Represent TBBT externally in meetings and sector communications
What You'll Bring
* Proven experience in account management or client relationship roles ideally within FMCG (fast moving consumer goods)
* Ability to thrive in fast-paced, unpredictable environments
* Strong communication and influencing skills
* Confidence in decision-making and managing ambiguity
* Passion for social impact and building meaningful partnerships
Salary and Benefits
£55,000-£60,000 per annum
Office-based in Eccles
Chance to join a growing charity and make a tangible difference
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