Collections Officer
£26,000 – £32,000
Hybrid Working – 3 Days Office Based
We're looking for a relationship-focused Collections Officer to join a growing service-led organisation working closely with Local Authorities.
This isn't a traditional high-volume credit control role. Instead, you'll focus on understanding billing requirements, investigating delayed payments, and building strong working relationships to ensure smooth and timely income collection.
What You'll Be Doing:
* Managing and resolving outstanding payments from Local Authorities
* Investigating invoice queries and identifying root causes of delays
* Understanding funding and billing requirements across different authorities
* Building strong internal and external relationships
* Analysing aged debt and supporting process improvements
What We're Looking For:
* Experience working with Local Authorities (essential)
* Background in a fee-based or contract-led service environment
* Strong communication and relationship-building skills
* Analytical mindset with good attention to detail
* Organised and proactive approach
If you have experience working with Local Authorities and are looking for a relationship-focused finance role, we'd love to hear from you. Apply today or call us on 0115 960 7000 ...