Job overview
To work as part of the Private Patient and Overseas Visitors team providing a high standard of administrative support. Demonstrates due diligence whilst maintaining and promoting effective working practices commensurate with the post. Maintains confidentiality relating to the welfare and treatment of patients and staff at all times.
Main duties of the job
The Private Patients and Overseas Visitors department has two primary function Harrogate Harlow is a private medical facility that is operated by Harrogate and District NHS FT.
It provides outpatient and inpatient medical and surgical treatment and a range of diagnostics to patients that may be self-funding treatment or have private insurance. The profits made from this enterprise are then reinvested in NHS services.
The team is also responsible for the identification of Overseas Visitors and to establish whether they have the right to free health services, or whether they are obligated to pay for their treatment. The team will then engage with the patient to ascertain how they intend to pay for their treatment.
Working for our organisation
Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.
At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, HDFT could be the place for you!
We offer colleagues:
* A supportive culture so colleagues can bring their whole selves to work.
* Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
* Employee Support and wellbeing – we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.
Please note:
* Due to high levels of interest, posts may close early if we reach a sufficient number of applications
* Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
* Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
* All job offers are subject to satisfactory pre-employment checks.
Detailed job description and main responsibilities
Person specification
Experience/ knowledge/ skills
Essential criteria
* 3 GCSEs or equivalent including English at Grade C or above
* NVQ level 3 or equivalent experience
* RSA II Typewriting, word processing or equivalent
* Evidence of continuing development
* Previous recent experience working in a clerical/administrative role
Desirable criteria
* Medical terminology qualification
* RSA II audio or equivalent
* Previous Hospital or NHS Experience
* Secretarial experience