It's more than a job As an Insurance professional at KuehneNagel, your job is to help individuals and companies manage and mitigate risks associated with their supply chain. At the same time, your work helps create memorable experiences for people around the world. For example, your expertise empowers our teams to master the transportation and storage of fine wines so that couples and friends can enjoy dates and celebrations. Insurance work at KuehneNagel contributes to more than we imagine. ? At Nacora, we protect what matters most for our clients through expert insurance and risk management solutions. As a Customer Service Specialist - Insurance Brokers, you will play a key role in maintaining and strengthening relationships with our clients and insurer partners, while supporting the delivery of precise, compliant, and high-quality insurance services. Acting in line with _"The Nacora Way"_, you will combine technical expertise with a strong service mindset to help grow and sustain our business. How you create impact Manage and support an allocated portfolio of clients, ensuring their insurance and risk management needs are met accurately and effectively Respond to client and internal stakeholder requests with professionalism, speed, and attention to detail Build and continuously enhance strong working relationships with Nacora's network of insurers and brokers Prepare and coordinate high-quality insurance documentation, ensuring accuracy and regulatory compliance Proactively develop your technical insurance knowledge and contribute to continuous improvement within the team What we would like you to bring Experience working in a professional, client-facing environment, ideally within commercial insurance or insurance broking Working knowledge of key commercial insurance classes and awareness of FCA compliance requirements Strong verbal and written communication skills, with high levels of precision and analytical ability A proactive mindset with the drive to learn, develop, and identify opportunities to add value for clients Confidence using Microsoft Office tools (Word, Excel, PowerPoint) and handling insurance-related data and documentation What's in it for you The opportunity to work within a global specialist insurance and risk management organisation Exposure to a diverse client base and insurer panel, enhancing your technical and commercial expertise A collaborative, values-driven culture that supports continuous learning and professional development Hybrid working arrangements with three days in the office and two days working from home A role where your contribution directly impacts client satisfaction and long-term business success Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At KuehneNagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid. Kuehne Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.