Senior Pre-Sales Engineer Job Summary: The Senior Pre-Sales Engineer will be a crucial member of the sales team, responsible for providing advanced technical support and expertise throughout the sales process. This role involves understanding customer needs, articulating product capabilities, and designing tailored solutions that effectively address client challenges. The ideal candidate will have a deep technical background, strong communication skills, and a proven track record in pre-sales engagements. This is a hybrid role and will work from the office in Peterborough 2-3 days per week Key Responsibilities: Collaborate with sales executives to clarify customer requirements and tailor solutions that meet specific business needs. Deliver high-impact product presentations and demonstrations, showcasing the features and benefits of our products and solutions. Conduct in-depth assessments of customer environments and requirements to architect effective solutions. Create and present compelling technical proposals, including system architectures, integration plans, and project timelines. Provide thought leadership on industry trends, challenges, and the competitive landscape to inform sales strategies. Liaise with product management and engineering teams to relay customer feedback and advocate for necessary product enhancements. Mentor and support junior pre-sales engineers in technical methodologies and best practices. Assist in responding to Requests for Proposals (RFPs) and Requests for Information (RFIs) with technical documentation and specifications. Participate in trade shows, webinars, and customer events to promote our solutions and expand our presence in the market. Build strong relationships with customers, acting as a trusted advisor throughout the sales cycle. Deep understanding all our technical capabilities across the sales cycle, including but not limited to, information security The knowledge and skill to answer technical queries for customers across the Sales Cycle, including information security, risk, architecture, and platform performance. Individuals will have access to our content management system, Responsive, to find detailed answers that can be leveraged to support fast response to customers in support of their decision making process. Required Qualifications: 5 years of experience in a pre-sales engineering, solutions engineering, or technical sales role, preferably in payments, fintech, financial services, or similar Experience with identifying customer requirements and experience in documenting these for handover to other internal teams Strong understanding of software development, system integration, and relevant technologies Proven ability to articulate complex technical concepts to both technical and non-technical audiences. Exceptional presentation, communication, and interpersonal skills. Experience with CRM tools (such as Salesforce) and familiarity with sales methodologies. Strong analytical and problem-solving capabilities. Willingness to travel as needed for client meetings, events, and training sessions. Preferred Qualifications: Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field preferred; Master’s degree a plus Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, etc.) are a plus. Familiarity with Agile development methodologies and project management practices a plus Previous experience in a customer-facing role with a focus on building lasting relationships About Convera Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories. Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Competitive salary Opportunity to earn a bonus (dependent on performance) Great career growth and development opportunities in a global organization Corporate benefits There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now!