Diary Coordinator
Join a Creative, Family-Run Photography Studio in Coventry
About Us
Founded in 1983, Wish Photography began as a small, family-run studio on a busy high street in Coventry. Over the past four decades, we've grown into one of the area's most established studios, known for our warm, welcoming approach and our ability to capture the memories and special moments that families treasure for a lifetime.
We pride ourselves on offering a fun, friendly, and personal experience alongside a range of beautifully handcrafted products that are designed to make every home smile. As a close-knit team, we combine creativity with excellent customer care - and we're excited to welcome someone new into the Company
The Role
We are currently looking for a Diary Coordinator to support our busy studio. This role is ideal for someone who enjoys speaking with people, is highly organised, and thrives in a fast-paced, creative environment.
Key Responsibilities
* Ensure diary calls meet business plan requirements
* Achieve weekly and monthly call targets to support studio goals
* Prepare and excite clients ahead of their visits with excellent communication
* Deliver first-class customer service in line with Wish standards
* Welcome clients at reception, ensuring they feel at ease from the moment they arrive
* Keep the reception and studio spaces professional, clean, and welcoming
* Support the Diary Manager and General Manager with accurate admin, reporting, and communication
* Assist with wider studio tasks as needed
Occasional Duties
* Cover colleagues' shifts during sickness and holidays
* Take on additional duties as directed by management
Working Hours
* Tuesday – Saturday hours per week)
* At least 1 late evening per week (until 8pm)
What We Offer
* Employee discount
* Store discount
* A supportive, family-run environment where you're more than just a number
* Opportunities for training and career development within the studio
* Flexible working hours where possible
* Creative, friendly team culture with regular recognition for great work
* Occasional team socials and events
About You
We're looking for someone who is:
* Confident and motivated, with excellent communication skills
* Friendly, approachable, and easy to get along with
* Organised and able to work well under pressure
* Passionate about delivering outstanding customer service
If you're ready to join a creative, enthusiastic team and help us continue building memories for families across Coventry and beyond, we'd love to hear from you.
Apply now and become part of the Wish story.
Job Types: Full-time, Permanent
Pay: £8.60-£12.50 per hour
Expected hours: 35 – 40 per week
Language:
* English (required)
Work Location: In person