Smiths Equipment Hire Ltd are the Northwest's Largest Independent Equipment Hire company with 18 'Hire It Centres' located across the North of England. We are looking for a Depot Manager to manage all areas and aspects of a busy depot, manage the team and help to drive our business forward.
This role comes with many responsibilities; however, the main responsibilities are:
* Sales – Generating new and servicing/expanding current customers through a commitment to first class customer service to help drive the company sales forward.
* Management – Day to Day management of our St Annes Depot, crucially the workshop team overseeing the transport process and encouraging the employees to do their best work.
* Financial – Cash/Till, Card payment processing/taking, understanding of the weekly/monthly sales and stock reporting is a must have.
* Resale area – Keeping a well-stocked, clean and presentable Hire shop.
* Company Reputation – Carrying out all of the above responsibilities whilst also ensuring that the company's reputation is paramount ensuring all customers and staff are happy.
As a Depot Manager you will oversee the daily running of your depot by;
* Maintaining the Smiths high standards of operation and aesthetic appearance
* Ensuring that the depot is performing against all agreed targets/budgets.
* Supervising stock takes and being responsible for all assets across the depot.
* Coordinating the transport resources in the most efficient manner.
* Ensuring that all aspects of work and process are carried out in-line with Health and Safety guidelines
* Carrying out relevant audits and inspections and reporting on any repairs that are needed.
* Completing relevant reports on weekly figures, cash summaries, stock issues, employee attendance etc.
* Mentoring, Coaching and encouraging all depot staff ensuring all training and development needs are met.
* Ensuring customers are treated with the highest level of customer service, in line with our Customer Service Charter
* Liaising with the Sales team and assisting in the management of customer accounts on a regular basis
* Playing an active role in maintaining and expanding the existing customer base
* Keeping up to date with your knowledge of Hire and Sale equipment and the ability to demonstrate safe use of kit
* Ensuring all paperwork is completed accurately and in that all procedures for contracts, transfers and purchase orders etc. are completed correctly
* Monitoring the effective communication with all staff, including between depots
* Conducting additional ad hoc duties as and when needed
Employee Benefits Include:
* Salary: Depending on experience
* Company car and onsite parking
* Company Mobile Phone
* 25 Days plus statutory holidays (33 days in total)
* An extra 2 days holiday after 5 year's service
* Weekly pay
* FREE tool hire for all employees - Excluding consumables and delivery
* Group Life Cover is provided at three times your annual salary
* My Wellbeing Services
* Employee Referral Scheme
* Pension scheme
* Full uniform provided
* Discounted personal legal services
Job Type: Full-time
Benefits:
* Canteen
* Company car
* Company pension
* Employee discount
* On-site parking
* Referral programme
* Store discount
Work Location: In person